Open 7 Days    09 827 8888

Novel coronavirus (2019-nCoV)

Health New Lynn has resumed testing for COVID-19

Health New Lynn is still testing for COVID-19 in the community and the testing centre is open 8:30am to 4.30pm weekdays.

Testing is taking place on Level 1 of the Auckland Transport car park adjacent to the practice. Entry is from McCrae Way – please drive up ramp, follow the directions of the staff and stay in your vehicle.


Health New Lynn is a COVID-19 community testing centre

Health New Lynn is a community COVID-19 testing centre and is testing anyone who has flu like symptoms (cough/fever/runny nose/sore throat).

Testing is conducted in a remote part of the under cover car park well away from the entrance to the general practice. You do not need to be a patient of Health New Lynn to have testing done.


  • Drive up the ramp to Level 1 of the Auckland Transport carpark attached to Totara Health Services and follow the directions of the friendly team of clinicians.
  • Please stay in your vehicle.

We are testing weekdays from 08:30am to 4:30pm and there are minimal waiting times.

Urgent Care Clinic

Please note: our WEEKEND urgent care clinic will be REOPENING Saturday 10th October and open the usual hours.


What to do if you’re feeling unwell, and want to see a doctor or nurse

We are doing everything we can to keep both our patients and our staff safe, and we need your help to do this.

We ask that you phone the clinic on 09 827 8888 before coming in – please do not just turn up.

You will be asked the following questions.

1.   Have you travelled internationally in the last 14 days?
2.   Do you think you may have been in close contact with a confirmed or suspected COVID-19 case?
3.   Are you a health care worker/work in a quarantine facility/work at the airport?
4.   Do you have a cold, cough, fever, sore throat, or shortness of breath?
5.   What is the reason for your appointment?

It is really important that you answer these questions as accurately and honestly as you can in order for us to provide you with the right care, and keep everyone safe.

Depending on your situation, you may be asked to return home and wait for a phone/video consultation with a doctor or nurse, or wait in your car.

If you have been advised by a doctor or nurse to come into the practice you may be asked to wear a mask inside the clinic.
If you are given a mask please wear it for the safety of those around you including practice staff.

You may also be asked to consider having a phone or video consultation instead of coming into the practice for a face to face consultation (NB standard consultation fees apply).

To have a secure video consultation you need to be connected to the internet and have a camera enabled device/phone or PC.

Keep in contact online: Health 365

Health 365 is an easy, safe and convenient way for you to communicate with your GP, particularly during alert level 3, and manage more of your own health care. You can also access your immunisation records and check lab results. Please speak with one of the reception team for more information and how to register.



The novel corona virus (2019-nCoV) has symptoms similar to a range of illnesses such as influenza and may include fever, coughing and difficulty breathing, shortness of breath – but these symptoms do not necessarily mean someone has the virus.



COVID-19 is changing our daily lives.

It’s important to look after our wellbeing and the wellbeing of our whānau and community as we get through this – together.

We have Health Improvement Practitioners available at Health New Lynn that are here to work with you and your family on improving your mental health and wellbeing. They are available for face to face or phone/video consultations. There is no cost for this service and it is open to all ages. Please discuss with your doctor or a practice nurse if you would like a referral to this service.

In addition, please click on this link to the Mental Health Foundation resources for looking after your mental health during Covid-19.

Please look out for your whanau, friends and neighbours to check how they are doing.



Unpleasant and unwanted thoughts and feelings are normal and expected – and focusing on how to act is a way forward.

Here are some helpful resources:

•  Video and written handout. From the author of happiness trap

•  New York times talking about this approach


Click on the image above to download a PDF of the poster, or CLICK HERE.

Looking after your own health

The most important way to stop the spread of infections:

•  Regularly wash your hands (for at least 20 seconds with warm water and soap and dry thoroughly)
•  Cover your mouth and nose when you sneeze
•  Stay home if you’re sick
•  Avoid close contact with anyone with cold or flu-like symptoms
•  If you do feel unwell you should avoid public gatherings and events
•  On current advice, hand and cough hygiene are more effective than masks for reducing the spread of novel Coronavirus.

The situation throughout the world is changing daily and the Ministry of Health is working to keep the health sector and the public up to date as these changes occur.

You can ring the Ministry of Health’s dedicated Coronavirus Health Advice line (for free) on 0800 358 5453 or you can visit the Ministry of Health’s website at more information on 2019-nCoV.

Health New Lynn - Health For Life